Nike Strength Frequently Asked Questions
Everything you need to know about your elite training equipment and orders.
What is the shipping policy for heavy gym equipment?
We offer standard and freight shipping options depending on the weight of your order. Due to the scale of items like racks and weight plates, large orders are shipped via LTL carriers and may require a scheduled delivery appointment.
Can I return equipment if it does not fit my space?
Yes, we accept returns within 30 days of delivery. Items must be in their original packaging and in new condition. Please note that return shipping fees for heavy equipment are the responsibility of the customer unless the product is defective.
What kind of warranty is provided on Nike Strength products?
Our equipment is built to last. We offer a limited lifetime warranty on structural frames (racks and benches) and a specific warranty period for moving parts, cables, and coating finishes against manufacturing defects.
Do you offer professional installation services?
While our equipment is designed for straightforward assembly with included instructions, we partner with third-party providers in select regions to offer professional assembly for a fee. Contact support for availability in your area.
Are Nike Strength dumbbells and plates sold in pairs or singles?
Most dumbbells and bumper plates are sold in pairs to ensure even training, while specialty items like barbells and heavy kettlebells are sold individually. Please check the 'What's in the box' section on the specific product page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger equipment investments.